Join The Top CX Leaders In Dallas

The Henry Restaurant | May 16th, 2024

Join the most influential CX Leaders in the Dallas metro and learn practical ways to plan, execute, and lead AI adoption within your contact center.

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What you’ll learn

  • Master the art of Resolution. Resolve calls with AI to unlock 50% net savings, higher CSAT, and lower agent attrition

  • Harness the power of GenAI. Learn which solutions and strategies deliver simplicity, self-service and control over GenAI

  • Accelerate your transformation. Get a proven framework to create an actionable strategy with minimal risk and faster time-to-value

Join us for breakfast and morning coffee tasting at The Henry. Hear from Replicant’s CEO Gadi Shamia on the latest breakthroughs in AI-powered contact center automation. Camille Rosales, VP of Customer Support at Hippo will share her journey of introducing automation into Hippo’s contact center.

Speakers

Gadi Shamia
CEO & Co-founder at Replicant
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Camille Rosales
VP, Customer Support at Hippo Insurance
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Location

The Henry Restaurant

2301 Akard Street, Suite 250
Dallas, TX 75201

 

Agenda: May 16, 2024

8:30am to 9:15am
Welcome and breakfast

9:15am to 9:45am
Keynote by Gadi Shamia, CEO Replicant

9:45am to 10:30am
Fireside Chat

10:30am to 11:00am
“Coffee of the world” tasting experience

11:00am
Event concludes