Join The Top CX Leaders in New York City
Lightbox NYC | June 12th, 2024
Join the most influential CX Leaders in the NYC metro and learn practical ways to plan, execute, and lead AI adoption within your contact center.
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What you’ll learn
Master the art of Resolution. Resolve calls with AI to unlock 50% net savings, higher CSAT, and lower agent attrition
Harness the power of GenAI. Learn which solutions and strategies deliver simplicity, self-service and control over GenAI
Accelerate your transformation. Get a proven framework to create an actionable strategy with minimal risk and faster time-to-value
Join us for a one of a kind experience where we’ll take you on a unique journey to experience the magic of Lightbox. Dinner in Paris, Venice or Maldives? Anything is possible at the Lightbox. Hear from Replicant’s CEO Gadi Shamia on the latest breakthroughs in AI-powered contact center automation while enjoying dinner…and time travel!
Speakers
Gadi Shamia
CEO & Co-founder at Replicant
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Vince Trotter
VP of Client Success at National Debt Relief
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Location
248 West 37th Street
New York, NY 10018
Agenda: June 12, 2024
4:30pm to 5:00pm
Welcome and Cocktails
5:15pm to 5:45pm
Keynote by Gadi Shamia, CEO Replicant
5:45pm to 6:15pm
Fireside Chat with Vince
6:15pm to 8:00pm
Dinner and time travel
8:00pm
Event concludes